Epos Now CEO backs hospitality tax cut, pushes for VAT relief

Jul. 23, 2026
By AI, Created 13:25 UTC, Jul 23, 2026, AGP -

Epos Now founder and CEO Jacyn Heavens welcomed the UK's 20% business rates cut for hospitality, calling it a step forward for small businesses on high streets. He is now pressing Prime Minister Andy Burnham to extend relief with a VAT cut for SMEs.

Why it matters: - The business rates cut could ease costs for pubs, clubs and music venues after years of pressure from rising expenses. - A VAT reduction would go further by directly lowering a major tax burden for small and medium-sized businesses across hospitality and retail. - The policy shift highlights a broader push to rebalance support away from online and large-scale operators and toward high street businesses.

What happened: - Jacyn Heavens, founder and CEO of Epos Now, welcomed Prime Minister Andy Burnham’s 20% cut to business rates for hospitality businesses. - The policy gives pubs, clubs and music venues a 20% reduction in business rates. - The measure also raises the threshold for independent hospitality, leisure and retail businesses. - Reports say the cuts would be funded by higher business rates on large out-of-town distribution warehouses operated by companies such as Amazon.

The details: - Heavens called the move a lifeline for small and medium-sized businesses squeezed by rising costs and what he described as an outdated tax system. - He said the announcement shows a government willing to rebalance the scales in favor of independent hospitality and retail businesses. - Heavens argued that business rates reform is only a first step and said the government should cut VAT for small and medium-sized businesses. - He said VAT is the single biggest lever available to ease pressure on businesses that employ millions of people across the country. - Heavens has previously written to then-Chancellor Rachel Reeves to call for a VAT reduction for SMEs. - He has also backed Chef Tom Kerridge’s VATs the Problem campaign, which seeks to cut hospitality VAT from 20% to 10%. - Epos Now says it supports more than 100,000 merchants worldwide and provides integrated payments, point-of-sale, capital and business management software. - The company says it is a member of the UK's Unicorn Council and is valued at more than £1 billion.

Between the lines: - Heavens is framing the business rates cut as welcome but incomplete, using the moment to keep pressure on government for a broader tax reset. - The focus on VAT signals that the hospitality sector sees property taxes as only one part of a larger cost problem. - The mention of warehouse rates suggests the policy debate is also about shifting the tax burden from local businesses to larger online retail infrastructure.

What's next: - Heavens is urging Burnham to commit to a VAT reduction for small and medium-sized businesses. - Further debate is likely over whether business rates reform should be paired with wider tax changes for hospitality and retail. - The VATs the Problem campaign is likely to remain part of the broader push for lower hospitality taxes.

The bottom line: - Epos Now is cheering a cut for hospitality, but its founder wants the government to go further and lower VAT for SMEs.

Disclaimer: This article was produced by AGP Wire with the assistance of artificial intelligence based on original source content and has been refined to improve clarity, structure, and readability. This content is provided on an “as is” basis. While care has been taken in its preparation, it may contain inaccuracies or omissions, and readers should consult the original source and independently verify key information where appropriate. This content is for informational purposes only and does not constitute legal, financial, investment, or other professional advice.

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